Last updated: 3 November 2026
Ranke Media respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit https://rankemedia.com/, contact us or use our services.
1. Who We Are
For the purposes described in this policy, the organisation responsible for your personal information is:
RANK E MEDIA LTD, trading as Ranke Media
Company number: 17500634
Address: Office 1989, 85 Dunstall Hill, Wolverhampton, England, WV6 0SR
Email: mediaranke@gmail.com
Website: https://rankemedia.com/
Where we process personal information solely on a client’s instructions, our responsibilities are also governed by our agreement with that client, including any applicable data processing agreement.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact details: your name, business name, email address and telephone number.
- Enquiry information: your website address, requested services, project requirements and information you provide in forms or correspondence.
- Client information: billing details, invoices, contracts, communications and project records.
- Account and campaign information: access permissions and information from websites, analytics accounts, advertising platforms or business profiles you authorise us to manage.
- Technical information: IP address, browser and device information, pages visited, referral sources and security logs, where collected by our website or its providers.
- Preference information: marketing choices and cookie consent settings.
Please do not send sensitive personal information or passwords through ordinary contact forms. Where access is needed, use the secure access method agreed with us.
3. Where Information Comes From
We receive information directly from you and, where relevant, from authorised client representatives, connected service accounts and website technologies. We may also use publicly available business contact information for relevant business enquiries where permitted by law.
4. How We Use Information
We use personal information to:
- Respond to enquiries and provide requested audits, proposals and consultations.
- Set up, deliver and manage agreed services.
- Communicate about projects, invoices and account matters.
- Maintain business, tax and accounting records.
- Operate, secure and improve our website and services.
- Investigate misuse, prevent fraud and protect legal rights.
- Send relevant marketing communications where permitted and honour opt-out requests.
Under UK data protection law, where applicable, our lawful bases include taking steps at your request before a contract, performing a contract with you, meeting legal obligations, consent, and legitimate interests. Our legitimate interests include responding to business enquiries, managing client relationships, securing our systems and administering our business, subject to your rights and interests.
Where a different law applies, including Singapore’s Personal Data Protection Act, we rely on consent or another basis permitted by that law.
5. Cookies and Similar Technologies
Cookies and similar technologies can support website functions, remember preferences, measure usage or support advertising.
[Before publication, insert the actual cookie inventory or a link to your cookie settings: provider, cookie/technology name, purpose, duration, category and relevant third-party policy. Remove categories that are not used.]
Where consent is required, optional technologies will only operate after you consent. You can withdraw or change that consent through the website’s cookie controls. Browser settings also let you block or remove cookies, although this may affect some functions.
Visiting the website does not, by itself, constitute consent to optional cookies.
6. When We Share Information
We share relevant information only where needed for the purposes described in this policy, including with:
- Hosting, IT, security, email and business administration providers.
- Contractors and professional advisers supporting our services.
- Payment and accounting providers, where used.
- Marketing platforms and publishers where necessary for an authorised campaign.
- Authorities or other parties where disclosure is legally required or necessary to protect legal rights.
- Advisers and relevant parties involved in a business transfer, subject to appropriate safeguards.
For approved guest posts or press releases, information submitted for publication may become publicly accessible. We will use the approval process agreed for the project.
[Before publication, identify your actual key providers and confirm whether personal information is sold, shared for targeted advertising or disclosed for any additional purpose. Add the applicable disclosures and choices if relevant.]
7. International Transfers
Our providers or authorised team members may process information outside your country.
[Before publication, specify the relevant processing countries or regions and the actual transfer safeguards used, such as an applicable adequacy decision, UK International Data Transfer Agreement or UK Addendum. Explain how people can request a copy or details. If Singapore law applies, confirm the arrangements used to provide comparable protection.]
We will make international transfers only in accordance with applicable data protection requirements.
8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting and dispute-resolution requirements.
Retention depends on whether an enquiry remains active, the duration of the client relationship, contractual requirements and relevant statutory recordkeeping periods. We remove account access when it is no longer needed and delete or anonymise information when there is no continuing lawful reason to retain it. Limited suppression records may be retained to honour marketing opt-outs.
9. Security
We use appropriate technical and organisational measures to protect personal information and restrict access to people who need it for their work. No online service can guarantee complete security. Where a breach requires notification, we will notify the relevant authority and affected individuals as required by law.
10. Your Rights and Choices
Depending on the law that applies, you may be entitled to request access, correction, deletion, restriction or portability of your personal information, or information about how it has been used or disclosed. These rights are subject to legal conditions and exceptions.
You may object to processing based on legitimate interests, and you may object to direct marketing at any time.
Where we rely on consent, you may withdraw it without affecting the lawfulness of earlier processing. You can unsubscribe from marketing emails using the link provided or contact mediaranke@gmail.com
To exercise a privacy right, email mediaranke@gmail.com. We may request information reasonably necessary to verify your identity and will respond within the applicable legal timeframe.
You may also complain to the relevant regulator, including the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or Singapore’s Personal Data Protection Commission at https://www.pdpc.gov.sg/, as applicable.
11. Third-Party Websites and Children
Other websites linked from our website have their own privacy practices. Review their policies before providing personal information.
Our services are intended for business users and are not directed at children. If you believe a child has supplied personal information, contact us so we can investigate and take appropriate action.
12. Policy Updates and Contact
We may update this policy to reflect changes in our services, practices or legal obligations. We will update the date above and provide additional notice where required.
For questions or privacy requests, contact mediaranke@gmail.com
